Welcome to Food Network Shop! These Terms and Conditions govern your use of our website tableswarestore.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using Food Network Shop (tableswarestore.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or making a purchase
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in any activity that may disrupt or interfere with our website’s functionality
- Be responsible for all activities that occur under your account
- Comply with all applicable laws and regulations regarding your use of our website
3. Products and Services Description
Food Network Shop specializes in premium kitchenware and bakeware products, including but not limited to:
- Aprons, bakeware, and bakeware sets
- Baking & pastry tools, baking pans & sheets
- Bar tools and beverage serveware
- Bowls, cake & dessert servers
- Cutlery & knives, cooking utensils & tools
- Cookware & bakeware, cookware sets
- Glassware including casual glasses, champagne glasses, and cocktail & liquor glasses
- Chair pads & cushions, can openers, choppers & slicers
We strive to provide accurate product descriptions and images. However, slight variations in color or design may occur due to photographic lighting or device display settings.
4. Order and Payment Terms
Placing Orders
When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to accept or decline your order for any reason.
Pricing
All prices are listed in US dollars. We reserve the right to adjust prices at any time without prior notice, but such changes will not affect orders already placed.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method.
Order Processing
Orders are processed within 1-2 business days. You will receive an order confirmation email once your order has been processed.
5. Shipping and Delivery
We ship worldwide, excluding Asia and certain remote regions. Shipping options include:
- Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Flat rate fee of $12.95.
- Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control.
You will receive a tracking number via email once your order has been dispatched.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. Please review our detailed returns and exchanges policy:
Eligibility
To be eligible for return or exchange, items must:
- Be returned within 15 days of delivery date
- Be in original, unused condition with all tags attached
- Be packaged in the original box with all materials, manuals, and accessories
- Be accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
For health, safety, and hygiene reasons, we cannot accept returns or exchanges on:
- Can openers (hygiene concerns)
- Choppers & slicers (items containing blades)
- Cutlery & knives (all sharp implements)
- Opened or used baking tools and utensils
- Personalized or custom-made items
- Clearance or final sale items (clearly marked as such)
Return Process
To initiate a return or exchange:
- Contact our customer service at [email protected] within 15 days of receiving your order
- Wait for authorization and Return Merchandise Authorization (RMA) number
- Package the item securely in its original packaging with all accessories
- Include the RMA number on your package
- Ship to the address provided (we recommend using a trackable method)
Refunds
Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be credited to your original payment method. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.
Exchanges
For exchanges, clearly indicate your request and the replacement item desired. The customer is responsible for any price difference and additional shipping costs.
Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at [email protected] with your order number and photos of the damage. We will arrange for a replacement or refund, typically providing a prepaid shipping label.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Food Network Shop or our content suppliers and is protected by international copyright laws. The compilation of all content on this site is our exclusive property.
You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any of our intellectual property without our prior written consent.
8. Limitation of Liability
Food Network Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our website or services
- Any products purchased through our website
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our website
- Any other matter relating to our website or services
Our total liability to you for all claims arising from these Terms and Conditions or your use of our website shall not exceed the amount you paid for the products that are the subject of the claim.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law principles.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of those changes.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Mail: Food Network Shop, 4148 Lakeland Terrace, INDIANAPOLIS, US 46201
We typically respond to inquiries within 2 business days.
