Delivery Information

At Food Network Shop, we understand that receiving your high-quality kitchen essentials in a timely and efficient manner is just as important as the products themselves. That’s why we’ve designed a delivery process that is reliable, transparent, and tailored to meet the needs of home cooks and professional chefs around the world. Whether you’re equipping your kitchen for a casual meal or preparing for a grand culinary event, our delivery options ensure your tools arrive when you need them.

Shipping Options

We offer two convenient shipping methods to suit your needs and budget:

  • Standard Shipping: For those who need their items a bit quicker, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after shipment. It’s perfect when you’re eager to start cooking with your new tools.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This economical option delivers within 15-25 days after shipment, ideal for budget-conscious shoppers who don’t mind a little wait.

Please note that while we ship globally, some areas in Asia and remote regions might be excluded due to logistical constraints. We always strive to expand our reach, so check back for updates!

Order Processing and Timing

Once you place an order, our dedicated team in Indianapolis gets to work. We process all orders within 1-2 business days, ensuring that your items are carefully packed and handed over to our shipping partners promptly. The total delivery time depends on your chosen method and destination, but we keep you informed every step of the way with tracking information.

International Shipping

As a global brand, we’re proud to serve customers worldwide (with the exception of certain Asian and remote areas). Our shipping partners are selected for their reliability and efficiency, so you can trust that your package will arrive safely. Customs and import duties may apply depending on your country, and these are the responsibility of the recipient.

Returns and Refunds

We stand by the quality of our products, but if you’re not completely satisfied, you can return items within 15 days of receipt. Please ensure the products are in original condition, and contact our support team at [email protected] to initiate a return. Once received and inspected, we’ll process your refund or exchange promptly.

Pro Tip: To avoid delays, double-check your shipping address at checkout! Our team works hard to ensure fast processing, but accurate information helps us get your order to you without a hitch.

Why Trust Our Delivery?

Just like our products, our delivery service is built on a foundation of quality and reliability. We’ve partnered with top carriers like DHL, FedEx, and EMS to offer you options that balance speed and cost. Our Indianapolis-based team oversees every shipment, providing personalized service that larger retailers can’t match. We’re not just delivering products; we’re delivering peace of mind, knowing that your kitchen essentials are on their way to enhancing your culinary adventures.

Thank you for choosing Food Network Shop. We’re here to help you create, serve, and enjoy life’s delicious moments—starting with a seamless delivery experience.